Instacart makes changes to tip policy following shopper complaints
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Instacart makes changes to tip policy following shopper complaints
Instacart announced today that it is changing its tip policy to protect its growing shopper network from tip-baiting. Tip-baiting, a grotesque tactic, is when customers bait shoppers with a big tip and then reduce the tip to zero after they receive their groceries. It emerged as Instacart’s demand…
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